Refund policy

Right of Withdrawal

No right of withdrawal for personalized services

As our services are tailored to your individual genetic profile and personal health needs, the statutory right of withdrawal does not apply in accordance with § 312g Section 2 No. 1 of the German Civil Code (BGB).
By placing your order, you expressly agree that we may begin providing the service before the withdrawal period expires.
This waives your right of withdrawal.

This applies in particular to:

- the analysis of your genetic data,

- the creation of personalized health strategies,

- and individual consultations based on your personal information.

This ensures that you receive a high-quality, exclusive service that is perfectly tailored to your needs.

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